In the past decade, remote communication improved significantly thanks to digital devices. however, the elder population was left behind due to a lack of knowledge in that field.
Elder people are often left alone and wish they could spend more time with their family and friends, This project is exploring way’s to help them overcome the lack of knowledge they have with using remote communication.
Responsibilities: Product Design - market & user research, wireframes and design
Loneliness among elderly (third age, over 65) that have no partner
Rethinking communication with elderly
Connect your mobile to the senior's smartTV
Disability of movement
In late ages, people move less. sometimes they lose their ability to move at all because of health and physical matters.
The despair of learning
Fear or impatience to learn to operate a communication device other than the landline phone.
Accessibility to them
There is a dependence on their geographical location concerning their family and friends who sometimes live in another state. some just not able to "jump by".
Maintaining weekly communication between the elders and their families in order to empower their sense of belonging and improve their interpersonal interactions.
The product is meant to help the elderly communicate in a
comfortable and accessible way.
Goal & Value
Goal & Value
I chose to divide the users into two groups since each of them has a different challenge:
First group: Adults who live with no partner and are 65 years old and above.
Second group: Families from all types that have at least one adult they don't
visit often because of life constraints.
I interviewed 7 elders and 9 families.
Most of the time we communicate by the internet because in our family each one of us lives in another city. it could be wonderful if grandpa could be a part of this, see our live activities and even comment.
Son of a 90 years old father
I have one child and it is almost three years since we met. we live in 2 different countries, he has 2 beautiful children. I miss them a lot.
I have a smartphone my son gave me but because of personal health conditions, it is hard for me to use it.
78 years old grandmother
Since I moved from the city with my family, I see him less, and my children barely.
I tried patiently to get him an interest in the smartphone but lost his attention very quickly.
Daughter of a 72-year-old father
After understanding my user's needs and wants, I formed a few key insights that will help me provide them the best experience.
In order to allow the seniors to become users, the system should be based on a device they already know and control relatively easily - the TV
All the families I met reported that each one of them from age 8 to 60 is active on smartphones. they do want to communicate with their seniors by text, images, and videos and share their experience.
In order to overcome the fear of technology, we will need to allow senior to be active users by operating the system in a simple way so the learning curve will be fast
The users from both populations study don't have a platform for joint activities.
We will add a feature that will allow them to set up joint events
After fully understanding which devices are suitable for this type of project, I went to check out how similar systems work in the market.
There are positive effects from Internet communication: An increase in the sense of satisfaction of Adults; Decreased likelihood of suffering From depression, Improving cognitive function, and a sense of control. Despite this, there is still a challenge in teaching them to use the devices on which the network is located.
Dr. Michal Isakson
(Taken from market research)
An app that connects to the smartTV and helps families to share their life
with the lonely senior
Design Family's mobile app
The inspiration was taken from my grandmother's hot drink placements she uses the most
My inspirations for the Welcoming images were home, togetherness and memories. those were my motifs before I started to design
Invite code for fast engagement
After a quick Sign up the user gets an invite code to send the rest of the family. the same code will be used for the smart TV connection right after
Post in the family feed
The family users create their own private feed with their seniors. they can post text, image or video, and create new event easily and fast using the blue action button on the bottom bar
Each family user can schedule an appointment with the senior on various topics from leisure activities to help with basic tasks and invite the rest
Another version of UI that was not selected
Design senior's smart TV system
The navigation buttons
The senior able to watch future events or save post that decided to save for repeat viewing
Special thanks to my beloved grandmother who participated in the visual
project in challenging times.