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Rethinking communication with elderly

connects to your loved senior's Smart tv and start share experiences 

Remote communication by digital devices proves successful. however, the elderly population who can't use it or show less attention, stay leg behind while the advancement is galloping. At the end of the day their family and friends come often to visit and that leads to one of the problems which I wanted to explore and solve.


Feeling of loneliness among adults with no partner (third age, over 65)

Disability of movement
In late ages, people move less.  sometimes they lose their ability to move at all because of health and physical matters.
The despair of learning 
Fear or impatience to learn to operate a communication device other than the landline phone.
Accessibility to them
There is a dependence on their geographical location concerning their family and friends who sometimes live in another state. some just not able to "jump by".​

 

Allow the family to communicate with their elderly on weekly basis in a comfortable way with no hassle on their elderly side and create a sense of empowerment from interpersonal interactions

To get to understand the user's needs, I've divided them into two groups.

 I wanted to figure out the current situation from both perspectives.

 

The initial population of the study: Adults who live with no partner and are 65 years old and above.

The second population of the study:  Families from all types that have at least one adult they

don't visit often because of life constraints.

 

I talked with 7 adults and 9 families.

Most of the time we communicate by the internet because in our family each one of us lives in another city. it could be wonderful if grandpa could be a part of this, see our live activities and even comment.

Guy,

Son of a 90 years old father

I have one child and it is almost three years since we met. we live in 2 different countries, he has 2 beautiful children. I miss them a lot.

I have a smartphone my son gave me but because of personal health conditions, it is hard for me to use it.

Betty​,

78 years old grandmother

Since I moved from the city with my family, I see him less, and my children barely.

I tried patiently to get him an interest in the smartphone but lost his attention very quickly.

Amit,

Daughter of a 72-year-old father

As I better understood my users, I realized how to enable an experience that would meet their main challenges and needs

In order to allow the seniors to become users, the system should be based on a device they already know and control relatively easily - the TV

 

All the families I met reported that each one of them from age 8 to 60 is active on smartphones. they do want to communicate with their seniors by text, images, and videos and share their experience. 

 

In order to overcome the fear of technology, we will need to allow senior to be active users by operating the system in a simple way so the learning curve will be fast

The users from both populations study don't have a platform for joint activities.
We will add a feature that will
allow them to set up joint events 

After fully understanding which devices are suitable for this type of project, I went to check out how similar systems work in the market.

There are positive effects from Internet communication: An increase in the sense of satisfaction of Adults; Decreased likelihood of suffering From depression, Improving cognitive function, and a sense of control. Despite this, there is still a challenge in teaching them to use the devices on which the network is located.

Dr. Michal Isakson

(Taken from market research)

 

An app that connects to the smart Tv and helps families to share their life

with the lonely senior

Design Family's mobile app
The font

 
The colors

 
The icon
The inspiration was taken from my grandmother's hot drink placements she uses the most
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First lunch
My inspirations for the Welcoming images were home, togetherness and memories. those were my motifs before I started to design
Invite code for fast engagement
After a quick Sign up the user gets an invite code to send the rest of the family. the same code will be used for the smart TV connection right after
Post in the family feed 
 
The family users create their own private feed with their seniors. they can post text, image or video, and create new event easily and fast using the blue action button on the bottom bar
 
Joint events
 
Each family user can schedule an appointment with the senior on various topics from leisure activities to help with basic tasks and invite the rest
Member profile
Another version of UI that was not selected
Design senior's smart TV system
The navigation buttons
 
Comment icons
 
bkacround black-1.png
Image post
Vertical image
Image post
Horizon image
Text post
Comments icons
Menu
 
The senior able to watch future events or save post that decided to save  for repeat viewing
Event post
Events screen
Saved posts

Special thanks to my beloved grandmother who participated in the visual

project in challenging times.